IHTIYAR, Ali. The role of social environment and personality: Validation of antecedents of intercultural communication competence and its effects on customer satisfaction. Journal of Management, Economics, and Industrial Organization, [S. l.], v. 2, n. 1, p. 33.59., 2018. DOI: 10.31039/jomeino.2018.2.1.4. Disponível em: https://jomeino.com/index.php/jomeino/article/view/115. Acesso em: 9 dec. 2025.