Quantification of Critical Success Factors of Contractors in Cambodia: AHP Approach

Authors: 
Serdar Durdyev, Hai Theng Eng, Kam Yuen Cheng
DOI Number: 
http://doi.org/10.31039/jomeino.2018.2.2.4
Abstract: 
Project success is commonly defined as a completion of a construction project within stipulated time, estimated cost and required quality. Undoubtedly, contractor’s, who is one of the influencing stakeholders for project activities, performance is critical for successful project completion. Thus, being the first work in its kind, this study evaluates the CSFs for contractors in Cambodia. The AHP approach was adopted for pairwise comparison of 22 identified critical success factors (CSFs) documented by 41 construction experts of various construction projects in Cambodia. The research findings revealed that the most critical factors for contractor’s success are: complexity of a project; social/cultural environment; ability to make timely decision; client confidence in construction team; contractor’s cash flow; client influence; project size; site management; contractor’s experience; and project planning.
Keywords: 
Construction industry; Critical Success Factors (CSFs); Analytical Hierarchy Process (AHP); Cambodia.
Full Text: 
File download
References: 

Abdul-Aziz, A. R. and Jahn Kassim, P. S. (2011). Objectives, success and failure factors of housing public-private partnerships in Malaysia, Habitat International, 35, 150–157. http://dx.doi.org/10.1016/j.habitatint.2010.06.005
Abdul-Rahman, H., Wang, C. and Muhammad, N. B. (2011). Project performance monitoring methods used in Malaysia and perspectives of introducing EVA as a standard approach, Journal of Civil Engineering and Management, 17(3), pp. 445–455. http://dx.doi.org/10.3846/13923730.2011.598331
Al Haadir, S. and Panuwatwanich, K. (2011). Critical success factors for safety program implementation among construction companies in Saudi Arabia. Proceeding Engineering, 14, 148-155. http://dx.doi.org/10.1016/j.proeng.2011.07.017
Al-Tmeemy, S. M. H. M., Abdul-Rahman, H. and Harun, Z. (2010). Future criteria for success of building projects in Malaysia, International Journal of Project Management, 29(3), 337–348. http://dx.doi.org/10.1016/j.ijproman.2010.03.003
Arslan, G. and Kivrak, S. (2008) Critical factors to company success in the construction industry, Engineering and Technology, 45(9), 43–46.
Bednarz, T. F. (1997). Winning strategy: the nine laws of business success, Air Conditioning, Heating & Refrigeration News, 32-33.
Chou, J. S., Pham, A. D. and Wang, H. (2013). Bidding strategy to support decision-making by integrating fuzzy AHP and regression-based simulation, Automation in Construction, 35, 517-527. https://doi.org/10.1016/j.autcon.2013.06.007
Diamond, I. R., Grant, R. C., Feldman, B. M., Pencharz, P. B., Ling, S. C., Moore, A. M., and Wales, P. W. (2014). Defining consensus: A systematic review recommends methodologic criteria for reporting of Delphi studies. Journal of Clinical Epidemiology. 67(4), 401–409. https://doi.org/10.1016/j.jclinepi.2013.12.002
Durdyev, S. and Mbachu, J. (2011). On-site labor productivity of New Zealand construction industry: Key constraints and improvement measures. Australasian Journal of Construction Economics and Building, 11(3), 18-33. http://dx.doi.org/10.5130/AJCEB.v11i3.2120
Durdyev, S. and Ismail, S. (2016). On-site construction productivity in Malaysian infrastructure projects. Structural Survey, 34 (4/5), 446–462. https://doi.org/10.1108/SS-12-2015-0058
Durdyev, S., Omarov, M., Ismail, S. and Lim, M. (2017a). Significant contributors to cost overruns in construction projects of Cambodia, Cogent Engineering 4(1): 1–10. https://doi.org/10.1080/23311916.2017.1383638
Durdyev, S., Omarov, M. and Ismail, S. (2017b). Causes of delay in residential construction projects in Cambodia, Cogent Engineering, 4(1): 1-8. http://dx.doi.org/10.1080/23311916.2017.1291117
Durdyev, S. and Mbachu, J. Key Constraints to Labour Productivity in Residential Building Projects: Evidence from Cambodia, International Journal of Construction Management. (Forthcoming). https://doi.org/10.1080/15623599.2017.1326301
Durdyev, S., Mohamed, S., Lay, M. and Ismail, S. (2017c). Key factors affecting construction safety performance in developing countries: Evidence from Cambodia. Construction Economics and Building, 17(4), 48-65. http://dx.doi.org/10.5130/AJCEB.v17i4.5596
Durdyev, S., Zavadskas, E. K., Thurnell, D. Banaitis, A. and Ihtiyar, A. (2018a). Sustainable construction industry in Cambodia: Awareness, drivers and barriers. Sustainability, 10(2), 392. https://doi.org/10.3390/su10020392
Durdyev, S., Ismail, S. and Kandymov, N. (2018b). Structural equation model of the factors affecting construction labor productivity. Journal of Construction Engineering and Management, 144(4), 1-11. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001452
Elattar, S. M. S. (2009). Towards developing an improved methodology for evaluating performance and achieving success in construction projects, Scientific Research and Essay, 4(6), 549–554.
Gerstel, D. (1991). The builder's guide to running a successful construction company. Newton, CT: The Taunton Press. USA.
Gordon, M. (1997). Safety saves money. Contract Journal, 19(3).
Gudiene, N., Banaitis, A. and Banaitiene, N. (2013). Evaluation of critical success factors for construction projects – an empirical study in Lithuania. International Journal of Strategic Property Management, 17(1), 21-31. https://doi.org/10.3846/1648715X.2013.787128
Faridi, A. and El-Sayegh, S. (2006). Significant factors causing delay in the UAE construction industry. Construction Management and Economics, 24(11), 1167–1176. http://dx.doi.org/10.1080/01446190600827033
Frodell, M., Josephson, P. E. and Lindahl, G. (2008). Swedish construction clients’ views on project success and measuring performance, Journal of Engineering, Design and Technology, 6(1), 21–32. http://dx.doi.org/10.1108/17260530810863316
Hanson, D., Mbachu, J. and Nkando, R. (2003). Causes of client dissatisfaction in the South African building industry and ways of improvement: the contractors' perspectives, in CIDB, South Africa.
Hawkins, H., & Sek, O. (2017). Construction Investment Skyrockets in 2016. The Cambodia Daily. https://www.cambodiadaily.com/business/construction-investment-skyrocket...
Hinton, P.R., Brownlow, C., McMurray, I., & Cozens, B. (2004). SPSS Explained. Routledge: New York.
Hutchings, M. and Christofferson, J. (2001). Factors leading to construction company success: perceptions of small-volume residential contractors, ASC Proceedings of the 37th Annual Conference, University of Denver, Colorado, 263-270, 2001.
Kim, S. G. (2010) Risk performance indexes and measurement systems for mega construction projects, Journal of Civil Engineering and Management, 16(4), 586-594. http://dx.doi.org/10.3846/jcem.2010.65
Lessing, B., Thurnell, D. and Durdyev, S. (2017). Main factors causing delays in large construction projects: Evidence from New Zealand. Journal of Management, Economics, and Industrial Organization, 1(2), 63-82. http://doi.org/10.31039/jomeino.2017.1.2.5
Lim, C. S. and Mohamed, M. Z. (1999) Criteria of project success: an exploratory re-examination, International Journal of Project Management, 17(4), 243–248. http://dx.doi.org/10.1016/S0263-7863(98)00040-4
Mbachu, J. and Nkado, R. (2007) Factors constraining successful building project implementation in South Africa. Construction Management and Economics, 25(1), 39-54. http://dx.doi.org/10.1080/01446190600601297
Podvezko, V., Mitkus, S. and TrinkunienJ, E. (2010). Complex evaluation of contracts for construction. Journal of Civil Engineering and Management, 16(2), 287-297. https://doi.org/10.3846/jcem.2010.33
Raisbeck, P. and Tang, L. C. M. (2013). Identifying design development factors in Australian PPP projects using an AHP framework. Construction Management and Economics, 31(1), 20-39. http://dx.org/10.1080/01446193.2012.729133
Saaty, T. L. (1990). How to make a decision: the analytic hierarchy process. European Journal of Operational Research, 48(1), 9-26. https://doi.org/10.1016/0377-2217(90)90057-I
Saqib, M., Farooqui, U. R. and Lodi, H. S. (2008). Assessment of critical success factors for construction projects in Pakistan. Proceeding of the First International Conference on Construction in Developing Countries (ICCIDC–I-2008), Karachi, Pakistan, August 4-5 2008, 394–404.
Takim, R. and Akintoye, A. (2002) Performance indicators for successful construction project performance. In D. Greenwood (Ed.), 18th Annual ARCOM Conference, 2-4 September 2002, University of Northumbria. Association of Researchers in Construction Management, 2545–2555.
Tan, D. J., & Ghazali, F. M. (2011). Critical success factors for Malaysian contractors in international construction projects using analytical hierarchy process. Proceeding of the International Conference on Engineering, Project, and Production Management EPPM, 20–21 September, 2011, Singapore, 127-138.
Toor, S. and Ogunlana, S. O. (2009). Construction professionals’ perception of critical success factors for large-scale construction projects. Construction Innovation, 9(2), 149-167. https://doi.org/10.1108/14714170910950803
Wang, W. C., Yu, W. D., Yang, I.-T., Lin, C. C., Lee, M. T. and Cheng, Y. Y. (2013). Applying the AHP to support the best-value contractor selection – Lessons learned from two case studies in Taiwan. Journal of Civil Engineering and Management, 19(1), 24–36. http://dx.doi.org/10.3846/13923730.2012.734851

Page: 
51-61.
Content Status: 
Published