Knowledge Management: An Analysis of Knowledge Storage Amongst Firms in Malaysian Construction Industry

Authors: 
Azlan Othman, Syuhaida Ismail, Khairulzan Yahya
DOI Number: 
doi.org/10.31039/jomeino.2018.2.1.5
Abstract: 
In recent years, a major challenge in the field of knowledge management (KM) has been the way in which KM is implemented. Individuals and organisations are starting to understand and appreciate knowledge as the key element in the emerging competitive environment. As a preparation for the competitive industrial nation, KM is an important countenance that should be the point of convergence for the industry players. This paper wishes to draw the attention on the important of KM storing practice by focusing on consultant firms in construction industry in Malaysia. Questionnaires were distributed to about 200 respondents working in the industry, with the aim of investigating the KM storage implementation in the Malaysian consultant firms. In this paper, the data is analysed using Statistical Package of Social Sciences (SPSS) version 23.0. The analysed results from questionnaire survey and focus group showed that consultant firm in construction industries were involved in implementing KM storing in their organisation. This paper is beneficial in order to improve the KM storing practice in the organisation.
Keywords: 
Knowledge management (KM), consultant firm, civil engineering, Malaysian construction industry, KM Storing, KM implementation.
Full Text: 
File download
References: 

Minato, T. (2003). Representing causal mechanism of defective designs: A system approach considering human errors. Construction Management and Economics, 21(3), 297-305. https://doi.org/10.1080/0144619032000056135
Argote, L., Beckman, S. L., & Epple, D. (1990). The persistence and transfer of learning in industrial settings. Management science, 36(2), 140-154. https://doi.org/10.1287/mnsc.36.2.140
Burton-Jones, A. (1999). Knowledge capitalism. Oxford University Press.
Cavaleri, S. A. (2004). Leveraging organizational learning for knowledge and performance. The Learning Organization. 11(2), 159-176. https://doi.org/10.1108/09696470410521619
Dillman, D. A., Redline, C. D., & Carley-Baxter, L. R. (1999). Influence of type of question on skip pattern compliance in self-administered questionnaires. In Joint Statistical Meetings (pp. 743-748). American Statistical Association, Indianapolis.
Eardley, A., & Uden, L. (Eds.). (2011). Innovative knowledge management: concepts for organizational creativity and collaborative design: Concepts for organizational creativity and collaborative design. Information Science Reference, IGI Global.
El Sawy, O. A., Gomes, G. M., & Gonzalez, M. V. (1986, August). Preserving institutional memory: The management of history as an organizational resource. Proceedings of Academy of Management Proceedings (Vol. 1986, No. 1, pp. 118-122). Briarcliff Manor, NY. https://doi.org/10.5465/ambpp.1986.4980227
Casonato, R., & Harris, K. (2002). The knowledge worker investment paradox. Gartner Research.
Levitt, B., & March, J. G. (1988). Organizational learning. Annual review of sociology, 14(1), 319-338. https://doi.org/10.1146/annurev.so.14.080188.001535
McQueen, R. A., & Knussen, C. (2002). Research methods for social science: A practical introduction. Pearson Education.
Nonaka, I. , and Takeuchi, H. (1995). The knowledge creating company. Oxford University Press.
Olivera, F. (2000). Memory systems in organizations: an empirical investigation of mechanisms for knowledge collection, storage and access. Journal of Management Studies, 37(6), 811-832. https://doi.org/10.1111/1467-6486.00205
Probst G., Raub S., & Romhardt K. (2000). Managing knowledge - Building blocks for success, John Wiley & Sons Ltd.
Starbuck, W. H. (1992). Learning by knowledge‐intensive firms. Journal of management Studies, 29(6), 713-740. https://doi.org/10.1111/j.1467-6486.1992.tb00686.x
Stein, E. W. (1995). Organization memory: Review of concepts and recommendations for management. International Journal of Information Management, 15(1), 17-32. https://doi.org/10.1016/0268-4012(94)00003-C
Walsh, J. P., & Ungson, G. R. (1991). Organizational memory. Academy of Management Review, 16(1), 57-91. https://doi.org/10.5465/amr.1991.4278992

Page: 
60-67
Issue: 
Volume 2, Number 1, January-April 2018
Content Status: 
Published